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Coming this summer: We are improving the look and feel of Genentech Direct Returns and enhancing our login process for improved convenience. With Single Sign-On, you can access all of your Genentech Direct websites using one set of login credentials.
If you have any questions or need additional support, please contact Genentech Customer Service at 800-551-2231 Monday-Friday, 6 am - 5 pm PT (9 am - 8 pm ET).

Welcome to Genentech Direct Ordering